Our Values

1. Compassion, Connection, Communication, Customer Service – We believe that striving for outstanding communication and genuine compassion and connection is an honorable pursuit, and that this will lead to a customer service experience that is unmatched.  We believe it is important to treat every client and patient who walks through our doors with respect. 

2. Growth Mindset – We encourage a professional and growth-motivated work environment.  We believe it is important to foster professional growth and expertise at all levels of our organization to ensure that our practice leads the community in both veterinary medicine and customer service. 

3. Camaraderie – We believe in the importance of working together, whether this is camaraderie amongst our staff or teamwork with our clients. We recognize that our success depends on each of us using our individual strengths and abilities to reach our collective goals for the betterment of our patients’ health.

4. Passion for Animals – We believe it is important for us to come to work with happiness, knowing that our passion and love for animals is the reason that we do what we do.  We believe in treating each and every one of our patients as if they were our own and understand that each pet is unique.  It is our daily mission to care for and comfort animals and to facilitate and enhance the human-animal bond.

5. Leading for the Purpose of Success – We believe in leading our team and business with excellence and integrity.  We value leadership and ideas at all levels of our organization and believe that this creates a work environment where each person is valued, respected, and has an opportunity for personal and professional growth.

6. Community – We believe it is important to prioritize giving back to our local community and serving others. We think it is important that if our team members are passionate about some way to serve our clients or community that these ideas should be cherished.  Our beautiful facility can and should be used as a tool for community and connection.

7. Generosity Mindset – And finally, now for our most important value, the one that we hope we inspire all of our employees to live and breathe, not just at work, but in their daily lives. We believe that success is most often found not when we ask the question, “what is in it for me?,” but when we ask the question, “how can I help others?” Many people hear the word generous and often immediately think about being generous with their money or their time, and while those things can be very helpful, it is also important to be generous with our forgiveness, our grace, our love. Striving to give people the benefit of the doubt and to seek understanding someone, rather than judging them. We KNOW that when we give, we stand to receive so much more than when we focus on what we stand to gain.